|
Most of
our Competitors |
Premium
30-Days Guarantee |
Hotswap
Warranty |
|
| Duration
of coverage |
20-30 days |
30
Calendar days from ship date |
365
calendar Days from ship date |
|
| Return
Freight Charges |
Customer Pays |
Customer Pays |
Nextwarehouse
Pays |
|
| Replacement
Freight Charges |
Seller Pays |
Nextwarehouse Pays |
Nextwarehouse
Pays |
|
| Express
Cross-Shipment |
Subject to Availability |
CustomerPay |
Seller
Pre-ship* |
|
| Estimated
Turn Around time |
4 - 5 weeks |
7 - 30 Days |
Within 5
Business days |
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| Express
Cross-Shipment |
The replacement
product is shipped out prior to the return item being checked-in.
Refund for the price of the product minus S/H |
| Turn
around time |
The amount of time
before the replacement unit is shipped |
|
|
| Return
Freight charges |
The cost of freight
for customer to send the item back to Nextwarehouse |
|
| Replacement
Freight charges |
The cost of freight
for Nextwarehouse to send replacement unit to customer |
|
| *Seller
Pre-ship |
Requires a valid
credit card as collateral security |
|
|
| RMA number |
Required for all returns |
|
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|
| Original
Packaging |
Required for all returns |
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| The Hotswap program in only applicable to all hardware
equipment. |
|
|
| Softwares, consumables (ink/toner cartridges, drums, belts
and etc), media (paper, magnetic or optical), are not applicable for
Hotswap |
| This list is a partial list and is non-conclusive. |
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INTERNATIONAL GROUND SHIPPING: 